What the portal does

One place for cases, progress and billing — instead of prescription forms, couriers and phone calls.

• Send a case in minutes. Attach scans, photos and your prescription; no courier paperwork.
• See where every case is. Track it from receipt through to dispatch without calling us.
• Keep the account up to date. Invoices, statements and order history in one place.
• Your trade rates, applied automatically. The rates on your account are the rates on the order.

Have these ready

None of it is complicated. Having it open before you begin is what makes the order take three minutes.

• Your clinic email — the address we write to about your cases.
• The patient's name, or a reference if you prefer not to use it.
• The tooth numbers and the design you want.
• Your scan — STL, PLY, OBJ, DICOM or a ZIP. If you are sending impressions instead, choose that and we collect them.

Sign in

No password. We email you a six-digit code each time — safer, and nothing to forget.

1. Open orders.dentaltec-asia.com in any browser.
2. Type your clinic email and press Send my code.
3. Open your inbox, type the six numbers, press Open Dentaltec.

The six-digit code

The code arrives within a minute and stays valid for ten.

1. Copy the six digits from the email.
2. Type them in, then press Open Dentaltec.
3. Nothing yet? Check spam, then press Resend code.

Your home screen

This is where you land after signing in. The menu on the left is the whole portal.

1. Overview — your home page and the blue Start a case button.
2. Catalogue — browse every treatment before you start.
3. My cases, Messages, STL Lab — your work, conversations and scans.

Start an order

Two ways in. Both lead to the same six-step order.

1. Quick way: press New order, then choose your design inside the order.
2. Browse first: open Catalogue, look through a treatment, press Quick add.
3. Then press New order to begin the guided order.

Patient and shade

The order opens at step 1 of 6. If you are ever lost, the left column shows all six steps.

1. Type the patient's name and choose sex.
2. Pick the shade guide, then the shade.
3. Choose the arch: upper, lower, or both. Then press Continue.

What are we making?

Choose the work, then click the teeth on the chart.

1. Pick a treatment type across the top.
2. Click the design you want — the lab fee is on the card.
3. Click each tooth you are restoring, then press Continue.

The teeth

Each tooth you click turns blue, and the fee adds up underneath.

1. Click a tooth to select it; click again to remove it.
2. Several restorations? Add another design before you continue.
3. The order total updates as you go.

Preferences

Occlusion, contacts, embrasure and translucency, set to our recommended defaults.

1. Read down the list — most cases need no changes at all.
2. Change only what matters for this patient: tight contacts, a deep bite, translucency.
3. Press Continue.

Scan and records

This is where the case starts to move. A clean scan keeps it moving.

1. Choose Digital scan if you have a file, or Physical impressions for a collection.
2. Drag your file into the box, or press it and choose the file.
3. No file that small? Paste a Drive, WeTransfer or Dropbox link.

The file attached

STL, PLY, OBJ, DICOM or ZIP — up to 120 MB per file.

1. Check the name and size are right.
2. Wrong file? Remove it with the cross and add another.
3. Add a shade photo if the patient is between shades.

Delivery and notes

How the finished work comes back to you.

1. Confirm the delivery method and turnaround.
2. Add anything the technician should know.
3. Press Continue.

One last look

Everything on one page: patient, shade, design, teeth, price.

1. Read down the page.
2. Anything wrong? Press Edit on that block and change it.
3. Then scroll to the bottom to confirm.

Confirm and place

Two small things at the bottom of the review.

1. Tick I confirm this prescription is correct.
2. Press Place order.
3. Nothing is charged until a technician has reviewed it.

Done — and what happens next

Your order is on our bench the moment you see this screen.

1. A senior technician reviews it within one working day.
2. Then Received → Review → Design → Production → Delivery.
3. We message you when there is something to see.

Before you press place

Print this and keep it by the chair, or tick it on screen.

• ☐Signed in with the clinic email — code entered
• ☐Patient name and sex
• ☐Shade guide, shade and arch
• ☐Design chosen and teeth clicked
• ☐Preferences checked (defaults are fine)
• ☐Scan attached, link pasted, or collection arranged
• ☐Delivery and turnaround
• ☐Confirm box ticked, Place order pressed

If something does not work